In case you have never had a web hosting account or you’ve changed companies and the new one employs an account management dashboard that you haven’t seen so far, you may become perplexed about how to do a specific task in your account or on your personal computer. That is the reason why, many companies have compiled a knowledge base, which describes the most popular inquiries and problems pertaining to the particular platform they use, rather than including only some generic information. This kind of knowledge base will enable you to find the desired information swiftly and easily, so you will not have to invest loads of time and effort on issues that may require something as elementary as clicking on a button or marking a tick box. Thus, not only can you get things done, but you can also become aware of a lot of new and helpful details, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

All shared web hosting services that we’re offering include a comprehensive knowledge base where you can find all you may ever need to know with regards to your hosting account. Regardless of whether you’re intending to create a brand-new MySQL database, to redirect a domain by means of an .htaccess config file or to create an email address on your desktop computer or hand phone, you can simply check our help articles and all the information that you need will be there. When you visit a particular section of your Hepsia Control Panel, you can see articles that pertain to the features that you can access through it. In case you want to check the whole collection of articles and get acquainted with all the features that Hepsia offers, or only to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any obstacle that you may possibly run into, but if you do not find the info that you require, you can always contact us, as our customer care staff representatives are working around the clock.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come bundled with a comprehensive online article library where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have created it based on the feedback that we have received from our clients throughout the years and, as a result, our articles deal with specific problems that you could chance upon and offer the best means of fixing them, for example receiving an HTTP 500 error message or being unable to send e-mails from your personal computer even though you have the correct settings. The articles are available in each section of the Control Panel and you can access them whenever you like. They can help you enhance your knowledge not only about our services, but also about the web hosting service in general, as they contain detailed instructions and general info such as what file permissions or cron jobs are.