Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour response warranty with all our shared web hosting services packages, which means every single advice question you submit is going to be responded to in only 60 minutes maximum. Our support staff members have been trained to very quickly remedy any case and to ensure that you get timely guidance on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime needed. Our staff of technicians is going to be on–line for you 24x7x365 to answer to all of your questions and to handle any issue that you might have. You can easily send us a tech support ticket from your Web Control Panel or drop an email anytime. In addition, on business days, you’ll be able to give us a call or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want support while working on your online projects within the Control Panel, you could always simply click the Help key and pick your problem in the variety of articles that will show up. We have also turned a number of the articles into video clips. The collection of instructional videos will come up if you choose the Videos key available on the top right.