Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Guarantee

  • Our crew of professionals will do their best to answer to your support requests in less than 1 hour. If, however, the problem you have come across demands the assistance of the Admin =Dept,= we are going to forward the ticket to the technician on duty and will submit a comment to tell you.

  • Top quality support service
  • Top–quality Technical Help And Support Service

  • We will offer you 24 hours a day customer help and support by using a super–fast ticketing application built into your Control Panel. You can easily email us at any time about any of the packages that come pre–configured on the virtual server, this includes the chosen Linux OS, the server management panel and our custom designed Web Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Control Panel that is included absolutely free with the virtual server, you will discover an interesting Help section, which includes everything you need to be informed on when supervising your internet sites and software packages. We have included a wide selection of how–to articles and video courses that present the fundamental website management tasks in an easy to comprehend form.