A 99.9% Server Uptime
We have built our shared web hosting system using dependable hardware components and strongly customized software. Our system administrators have installed a modified version of SELinux on all our machines to ensure optimal safety and dependability. We’ve set up a number of DDoS protection units along with highly efficient firewall programs to make sure our internal network is invincible and safe.
All shared web hosting services packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s important to also build your own network infrastructure. For this reason, we set up a custom internal network in each one of our datacenters. Based on high–end Juniper routers and switches, our internal network allows for faster–than–the–speed–of–light data transmission rates and is fully redundant.
Hence, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, no matter which hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash at risk, you can’t feel truly secure. That is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or if you wish to use a more robust hosting solution, like a VPS hosting services or even a dedicated web hosting – you’ll receive your money back in full, with no obscure fees or reimbursement charges.
24/7 Technical Support
In case you operate a hosting company, your technical support engineers are of key importance. That’s the reason why we’ve conscientiously selected a very practiced team of tech support engineers, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are responded to in less than 1 hour and our average response time is well under twenty minutes!